A comprehensive pet transportation booking platform with 6-language i18n, multi-step wizard, Supabase backend, and automated dual-email system.
Pet Airlines was handling all bookings through phone and email only, with no online presence. This created a bottleneck for international clients and limited their market to English speakers only. The manual process led to delayed responses, missed bookings, and no way to serve non-English speaking customers across Europe and Latin America.

Built a comprehensive booking platform with a 4-step wizard (pet information → flight details → add-on services → owner information), real-time price calculation based on pet weight and route, 6-language support (EN/ES/FR/DE/IT/PT) with browser auto-detection, Supabase backend for inquiry management, and automated confirmation + admin notification emails sent in the client's selected language.
Online bookings became the primary channel within the first month, accounting for 78% of all inquiries. The platform expanded Pet Airlines' addressable market to 6 language regions. Automated inquiry pipeline reduced admin work from 12 hours per week to 3 hours. Response time went from 24 hours to instant automated confirmations.
Online Bookings
Languages Supported
Admin Time
Inquiry Response
“The multi-language booking system opened up entire markets we couldn't serve before. We're now getting bookings from Spain, Italy, and Brazil. The automated emails in the customer's language are a game-changer.”
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