A clean, calming dental clinic website with service descriptions, insurance information, patient forms, and mobile appointment booking.
Bright Smile Dental, a family dental clinic, needed a website that reduced patient anxiety while making it easy to book appointments and complete intake forms. Their existing site used dense medical jargon that confused patients, had no online forms (requiring paper intake at arrival), and didn't work well on mobile devices. There was no clear insurance information, leading to frequent phone calls asking about coverage.

Designed a clean, calming interface with teal and white medical palette that feels professional without being clinical. Created clear information hierarchy organizing services by patient type (children, adults, seniors) and treatment category (preventive, restorative, cosmetic). Rewrote content in patient-friendly language, removing jargon and explaining procedures clearly. Built mobile-optimized appointment booking with touch-friendly date/time selection. Implemented digital patient intake forms reducing wait time. Created comprehensive insurance information page with carrier logos and coverage details.
Created a patient experience that reduces anxiety from the first click. Clear information architecture makes it easy to find relevant services without overwhelming medical terminology. Patient-friendly language helps people understand procedures and make informed decisions. Mobile appointment booking is touch-optimized for easy scheduling from smartphones. Perfect accessibility score (100/100 WCAG 2.1 AA) ensures all patients can navigate the site regardless of ability.
Information Architecture
Patient UX
Mobile Booking
Accessibility
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