Plug Cannabis

Excellent service and very professional staff. Thanks to Victor for his polite attitude and quick help — a great experience and highly recommended.

It was amazing. They so nice to me and recommend me good pre-rolls. I love here Indica pre-rolls and makes me feel so good and happy. Thank you for you guys service!

I usually stop by here because some of the staffs are wonderful and they give amazing experiences when they do serve me. but I'll have to choose a different dispensary now since I keep having poor experiences with one of the budtenders with the beard and long hair. I've been served by him in my last few visits, and last week was the final straw after another rude interaction with him when I came in last week to look for edibles. If people are buying something that's new to them, then they obviously won't have any knowledge like the staffs! Why take it further and make people feel dumb for stepping foot into your business to shop and ask questions?? I don't mind taking a longer route to shop elsewhere if it means I receive a respectful interaction. That's the bare minimum of customer service.

lazy and ableist staff. They don’t have an accessible entrance and I am a wheelchair user. I live right around the corner and have been going to the store multiple days a week for about four months. I rolled up today and knocked on the door. The staff did not answer the door so I called the store to let them know I was outside. No one answered the phone and there’s no voicemail. Finally after knocking on the side door a few times I park my wheelchair on Dundas and I’m very worried it’s gonna get stolen. I go into the store to buy something and ask the staff if they heard me knocking Both men rolled their eyes and said they had customers in the store. I then asked them if they had an accessible entrance or if I should keep knocking on the side door in future. They just ignored me and asked me what I was there to buy. I made my purchase and tried to initiate conversation about accessibility again. I was given a dirty look and immediately left. I will not be returning.

Awesome place. The very pleasant sales guy recommended specific gummies when I asked for effects of energy and insight. They have made my trip to Toronto an incredibly rich experience. Thanks PLUG!