Maribis of Chicago

Worst service, they sell defective carts and dont honor exchanges, lost money ,,,, DONT GO there,, avoid this place

As someone who has spent 10 years in this industry, I am consistently forced to shake my head when passports are not accepted as valid forms of identification. To be absolutely clear—I have worked as an executive in multiple states. This is not a legal gray area. Passports are legal, government-issued identification in every single state nationwide. This falls squarely under the Cannabis Regulation and Tax Act (CRTA). I expect an executive or company owner to contact me immediately. I will be following up regularly on this matter with the appropriate governing entities. Your actions are in direct violation of state law and, quite frankly, the policy is disproportionately racist—whether you recognize that or not. The purpose of these regulations is to prevent access by individuals under 21. That is the ordinance. Follow it, or shut the business down. It is unprofessional to be unfamiliar with the laws governing your own operation, and even more unprofessional to rely on customers to educate your staff on those laws. I will not be shopping here again. This is poor practice and an absolutely indefensible policy.

They got ride of the point system. The reason I went here. They put the notice at the bottom of the site and don’t say anything unless you ask. Also weight your stuff. They are wrong a lot. Ascend down the street is better. Update new point system here is garbage. They want you to spend $800 to get 20% off your n purchase.

The customer service it not all that great. I made a pre order, applied my points so it would be discounted at the total remaining was $21.19 but when I got there they were trying to charge full price. I notified the person that I had used points and then he said that the points are not stackable and he would have to return the points and charge me either full price or just use a $10 discount when it was supposed to be $40 off. Truly not a great experience and I think I'm going back to ZenLeaf, they only reason I had gone here was for the convenience of proximity.

Went there believing I was going to get flower at 65.85% as advertised online but received 37.65% of the same flower advertised. See photos. I asked the supervisor to make it right with me because he was false advertising and he said he couldn’t do anything. Never be back. Check your product before you purchase.