Have a Heart

The security is friendly and not rude at all. The staff are decent overall. I’ve been here a couple of times purely for convenience, but I usually go to other dispensaries because their staff are much friendlier. Once, I asked for a product recommendation and the budtender just pushed a disposable vape on me that I wasn’t interested in, I bought it anyway. I should have asked the price first, but I ended up paying $50 for something that’s normally $30. The same employee also shorted me on change and tried to keep an extra $5 for himself, even after I tipped. One last thing: they don’t ask homeless people to leave the area. They do buy product, but many hang out right outside the entrance. They know customers are carrying cash and can become aggressive if you don’t give them money. The store probably can’t do much about it, but it’s something to be aware of.

Great products to choose from. Wide range, but not a wide range of BS and B-line bud. If you don't have a few extra bucks to spend, this isn't your place. This prices are a little bit steaper then what I pay, even for top shelf smoke. What you are paying for is location, since we are going to be mostly going to the Belltown store I assume. Your not going to get the "Bro! Good to see you.." Budtender treatment at any Have A Heart. There's a dark, almost hostile vibe to the place. Like the employees are not happy about being there. But if you are in Belltown on a late night and can't walk the 4 more minutes to Kemp's....

I was going to give your store 5 stars and write a great review, but instead I’m giving you 2. On Saturday afternoon, I visited your shop for the first time. I had my international Russian driver’s license with me (with English translation). The guy at the door checked it without any problem and let me in. I bought what I needed — the girl working inside was very professional, friendly, and helpful. She asked for my ID too, I showed the same license, paid, she wished me a good day and said, “come back anytime.” Everything was great — good staff, good prices, good vibes. But when I came back the next day, they suddenly refused to let me in. The girl at the door was cold, dismissive, and wouldn’t even listen when I explained that I had already been there the day before with the exact same ID. Her attitude was rude and disrespectful, and honestly, it felt humiliating. How can a store tell customers “come back anytime” and then treat them like that the very next day? It’s inconsistent, unprofessional, and unacceptable. I really expected better — not to be treated like some kind of liar or criminal for simply showing the same valid ID that worked just fine the day before. Very disappointing and frustrating experience.

Very busy location, could use more people at the counter. We wanted to hop in to grab a quick pen but it took about 40 min. Pen didnt work so we had to come back to exchange it. They did exchange it with no issue.

I had a pleasant experience both times I visited. The person who assisted us during the first visit was incredibly helpful. Plus, you can’t beat a 15% off discount for a first-time online order!