Consume

Two times in the last month they’ve cancelled/claimed they can’t find my curbside order, Saturday night staff lazy; Curbside is a main selling point, it’s not like they have tremendous pricing, most sale prices are reg prices at other dispensaries. Just put the concentrate in the bag baby bro 😭🫵🏼🫵🏻🫵🏽

My challenge is with the owner, PTS. They used to grow an actual medicine that works amazingly - Cronuts. The availability is incredibly inconsistent. I’ve attempted to talk with someone multiple times as this is an issue for medical patients. I wish they would talk to the medical patients they are supposed to serve.

I had such a great experience at Consume – Chicago! From the moment I walked in, the atmosphere was welcoming and easygoing. Esme was the employee who helped me out, and she went above and beyond to make sure I found exactly what I was looking for. She was not only knowledgeable but also incredibly kind, patient, and understanding throughout the whole process. Shopping for cannabis can sometimes feel overwhelming, but Esme made it simple and comfortable. I left feeling happy with my purchase and confident about what I bought. I really appreciate the warm and professional service — I’ll definitely be coming back, and I highly recommend asking for Esme if you want a great experience!

A very great place. Been coming here as my regular spot at least 2 years. Great selection. Quick lines. Super friendly staff, seriously everyone I interact with in the store is great. Also like the fun theme sales and celebrations they do.

First time making a review on a place but I was so happy with my purchase it was needed. I had an amazing experience at Consume Cannabis - Chicago, and it was all thanks to one of their outstanding advisors, Esme. From the moment I walked in, she greeted me with a warm smile that never left her face. Her energy was infectious, and she instantly made me feel welcome and comfortable. I came in looking for some sativa and indica gummies, and Esme was incredibly helpful and patient throughout the entire process. She took her time to walk me through the different options and recommended some great products from OGEEZ. She didn’t rush me, and really made sure I was getting exactly what I needed. What stood out the most was how attentive and engaging she was. Esme kept the conversation flowing and made the whole experience feel personal and fun. She listened carefully to what I was asking for and made thoughtful suggestions that ended up being perfect. I walked away feeling great about my purchase and even better about the customer service I received. Thanks to Esme’s incredible attitude and knowledge, I’m definitely coming back to Consume. Her positivity and genuine care made a lasting impression. Give her all the props—she deserves it! If her manager sees this, just know that you’ve got a rockstar on your team. Thanks again, Esme!